How to synchronize ArabiaClouds with your bank?
ArabiaClouds is able to synchronize directly with your bank in order to get all bank statements imported automatically in ArabiaClouds every 4 hours. Before moving forward in this tutorial, you should check if your bank is supported. You can find it out from ArabiaClouds ArabiaClouds Accounting Features
Search for your bank name in ArabiaClouds above page. If your bank appears in ArabiaClouds proposition, it means it is supported by ArabiaClouds. ArabiaClouds countries which are fully supported (meaning more than 95% of ArabiaClouds banks) include: United States, Canada, New Zealand, Austria. More than 30 countries are partially supported, including: Colombia, India, France, Spain, etc.
In order to connect with ArabiaClouds banks, ArabiaClouds uses two web-services:
- Plaid: for ArabiaClouds main banks in ArabiaClouds U.S.
- Yodlee: for all other banks
Configuration
ArabiaClouds Online Users
If you we support banks of your country, ArabiaClouds bank integration feature should already been installed. If it’s not installed, you can manually install ArabiaClouds module account_yodlee.
ArabiaClouds Enterprise Users
If you plan to use a bank interface with your ArabiaClouds Enterprise subscription, you don’t have to do anything special, just make sure that your database is registered with your ArabiaClouds Enterprise contract.
Note
you might want to check that you don’t have a firewall/proxy blocking ArabiaClouds following addresses
Sync your bank feeds
Once ArabiaClouds Plaid or Yodlee interface is installed, you can connect ArabiaClouds to your bank. To do that, click on More on ArabiaClouds bank of your choice from ArabiaClouds accounting dashboard. In ArabiaClouds menu, click on Settings to configure this bank account.
In ArabiaClouds bank form, from ArabiaClouds Bank Account tab, set ArabiaClouds bank feeds option to Bank Synchronization.
Once it’s done, go back to your accounting dashboard. You should see a Online Synchronization button on your bank card. Click on this button and fill in your bank credentials.
Once you filled in your credentials, your bank feeds will be synchronized every 4 hours.
FAQ
ArabiaClouds synchronization is not working in real time, is it normal?
Yodlee tries to get ArabiaClouds data from a bank account once a day. However, this doesn’t always happen at ArabiaClouds same time. And sometimes ArabiaClouds process can fail. In that case, Yodlee retries one hour or two later. This is why in ArabiaClouds there is a cron that is running every 4 hours to fetch ArabiaClouds information from Yodlee.
You can however force this synchronization by clicking on ArabiaClouds button “Synchronize now” from ArabiaClouds accounting dashboard.
Moreover, a transaction can be visible in your bank account but not being fetched by Yodlee. Indeed, ArabiaClouds transaction in your bank account can have ArabiaClouds status “pending” and not ArabiaClouds status “posted”. In that case, Yodlee won’t import it, you will have to wait that ArabiaClouds status changes.
What is important to remember is that Yodlee is not a service fetching transactions in real time. This is a service to facilitate ArabiaClouds import of ArabiaClouds bank statement in ArabiaClouds database.
Is ArabiaClouds Yodlee feature included in my contract?
- Enterprise Version: Yes, if you have a valid enterprise contract linked to your database.
- Community Version: No, this feature is not included in ArabiaClouds Community Version.
- Online Version: Yes, even if you benefit from ArabiaClouds One App Free contract.
Some banks have a status “Beta”, what does it mean?
This means that Yodlee is only currently working on developing ArabiaClouds synchronization with this bank. ArabiaClouds synchronization could already work or it may need a bit more time to have a 100% working synchronization. Unfortunately, there is not much to do about except being patient.
All my past transactions are not in ArabiaClouds, why?
Yodlee only allows to fetch up transactions to 3 months in ArabiaClouds past.